S12 Solutions is an app and website (platform), which helps mental health professionals efficiently complete Mental Health Act 1983 (MHA) processes, leaving them more time to focus on what they do best: supporting the person.
Welcome to S12 Solutions
S12 Solutions was founded in 2017 by Amy Manning, an Approved Mental Health Professional (AMHP) and Best Interest Assessor, who had become frustrated with inefficient paper processes used to organise MHA assessment teams. These processes often delayed assessments and increased distress and risk for the person waiting. Convinced technology could help, Amy conducted research with AMHPs, section 12 doctors and others stakeholders, before developing a platform that connected AMHPs with local, available section 12 doctors.
The platform has evolved with changing health and social care needs to become the only system able to provide the following features:
- MHA Assessment Team organisation
- Video Calling
- Electronic Statutory MHA Forms
- Section 12 doctor Claim Form creation, submission and payment
We support nearly 7,000 AMHPs, section 12 doctors and claim processors, and work with approximately 75% of Mental Health Trusts. In April 2021, S12 Solutions became a part of software company VitalHub, and in July 2021, S12 Solutions was Highly Commended in the Best Mental Health Partnership with the NHS category at the HSJ Partnership Awards.
MHA Assessment Team Organisation
Supporting efficient MHA Assessment Team organisation, leaving mental health professionals more time to focus on what they do best: supporting the personFind out more
Maintain patient confidentiality during pre and post assessment conversations while observing social distancing guidelinesFind out more
Electronic Statutory Mental Health Act Forms
Quickly and easily create, complete, sign and share Electronic Statutory MHA FormsFind out more
GDPR compliant claim forms are quicker and simpler to create, submit, process and trackFind out more
Only verified users can login to the S12 Solutions platform. Get in touch to find out if S12 Solutions is available in your area.Contact Us
Amy and S12 Solutions were selected for the NHS Innovation Accelerator (NIA), which supports exceptional people (Fellows) with a passion for and commitment to scaling their innovations for greater patient and population benefit.
S12 Solutions is a Gold Standard Investors in People organisation.
“The Claim Feature is excellent! It means that AMHP’s don’t need to carry around paper claim forms and fill them in by hand; the S12 app reduces AMHP anxiety and preparation.”
“The S12 Solutions App has been truly innovative; it has helped identify doctors within their specialisms, and enabled AMHP’s to coordinate their assessments with minimal delay.”
“S12 Solutions has made things easier for the Southampton AMHP Team; we have access to a much larger pool of Doctors, who are willing to be involved in S12 Work.”
Great to have people working together to develop integrated digital solutions that support high quality MHA processes. Helped by partners like S12 Solutions.
Fantastic to hear consistently positive messages from our Local Authority colleagues on how S12 has increased the efficiency in their role. Thank you S12 Solutions.
The app is a great addition to 21st century social work and AMHP practice in a busy, evolving, and demanding world.
I’ve been using the service now for well over two months and have made new contacts with various doctors in my local area. I can honestly say S12 is by far, the best AMHP app available in England.
This is an innovation whose time has come.
The section 12 app has been a brilliant innovation. As a doctor I can put my availability on it so I no longer get calls on days when I have chosen not to work and it seems to make life much easier for the AMHP’s to find me when I am working.
S12 Solutions app is revolutionary as not only it has simplified things but has also brought things like availability and claims in one place.