Video Calling
Product-videocalling-ipad Secure Assessment Video calling

S12 Solutions has developed Video Calling in response to the additional challenges placed on the NHS and Social Care by Covid-19.

S12 Solutions Video Calling is a safe, secure digital environment that enables AMHPs and doctors to conduct remote pre-and post-assessment discussions and assessments while social distancing or in scenarios where attending in person isn’t possible, e.g. a service user or professional is at risk of transmission.

This feature is free of charge until January 2021 to support sites’ Covid-19 response.

Key features and benefits:

Purpose driven

Video Calling can help to prevent delays to assessments, unlawful detention and human rights breaches, while relieving pressure for AMHPs, doctors, places of safety, emergency departments and the emergency services.

Tailored to your needs

S12 Solutions Video Calling has been carefully developed by S12 Solutions’ in-house development team and is tailored directly to Users’ needs.

  • AMHPs and doctors access this functionality via the secure S12 Solutions platform with the same login information.
  • Video Calling is secured using AES 256-bit encryption
  • Video calls cannot be recorded; this is stated in a text bar on every call to reassure the service user
Complete organisational access

AMHPs can add additional participants to the call, for example a mental health professional facilitating an assessment with a remote assessing team – unlike other video conferencing software (Attend Anyway/MS Teams), S12 Solutions works for the whole assessing team and across organisational boundaries.

Feature training

While the system is familiar to users and easy to use, the S12 Solutions team will provide training to make sure everyone feels confident.


The app is a great addition to 21st century social work and AMHP practice in a busy, evolving, and demanding world.


If you’d like to learn more about S12 Solutions Video Calling


Support when you need it
0808 168 0160

Other Available Products

Download our app

If you’re an AMHP or s.12 doctor and S12 Solutions is live in your area, you can download the app for iOS or Android here.

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