Supporting the Crisis Care Pathway through digital innovation.

S12 Solutions has been created by Amy Manning, a practising Approved Mental Health Practitioner (AMHP) and Best Interest Assessor. As an AMHP, Amy was frustrated by the outdated paper-based Mental Health Act assessment process which in 2018, was identified by the Association of Directors to Adult Social Services (ADASS) as the second most frequent cause of delay. Amy thought that technology could help and went about finding a new way of working and in 2017, S12 Solutions was created.

Since its beginning, S12 Solutions has been developed to include different functionalities including, S12 Video Calling, electronic Statutory Mental Health Act forms and an improved claim form process, in line with evolving user needs. During this time, the S12 Solutions team has also grown from a team of 2 to an established team of over 20 people, all dedicated to developing the platform and continuing to support our health and social care colleagues.

S12 Solutions and Amy have also become one of the NHS Innovation Accelerator’s (NIA) high-impact, evidence-based innovations, joined the NHSE/I Innovation and Technology Payment’s Evidence Generation Fund and achieved Investors in People Gold to: S12 Solutions is part of the NHS Innovation Accelerator (NIA) and NHSE/I’s Innovation and Technology Payment, initiatives which support the spread and adoption of high-impact, evidence-based innovations. S12 Solutions is also a Gold Standard Investors in People organisation.

Our Mission, Vision & Values

Our Mission

Supporting the Crisis Care Pathway through digital innovation.

Our Vision

To make Mental Health Act (MHA) assessment processes quicker, simpler and more secure, supporting timely access to assessment for service users and improving mental health professionals’ working lives.



We are known for being genuine and we bring our whole selves to work.



Everyone counts; we encourage teamwork, development and recognition.



We care about the mental health and wellbeing of our colleagues and collaborators.



We always do what we say we’re going to do and keep our promises to deliver.



We recognise our best selves and manage our energy accordingly.

Download our app

If you’re an AMHP or s.12 doctor and S12 Solutions is live in your area, you can download the app for iOS or Android here.

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