Amy was frustrated by the inefficiencies of the out-of-date, paper-based process used to arrange Mental Health Act assessments, a process identified as a leading cause of delay to assessment by the Association of Directors of Social Services (ADASS) in 2018. After researching the problem in other areas of the country, Amy set about finding a digital solution and in 2017 S12 Solutions was created.
The app and website is a planning and communication tool which has been designed to support the AMHP and section 12 doctor workforce through the crisis care pathway.
S12 Solutions is currently live or implementing in England across 79 Clinical Commissioning Groups (CCGs), 38 Mental Health Trusts (MHTs) and 91 Local Authorities (LAs).
S12 Solutions is part of the NHS Innovation Accelerator (NIA) and NHS Innovation and Technology Payment, initiatives which support the spread and adoption of high-impact, evidence-based and affordable innovations. S12 Solutions is also part of G Cloud 11, has ISO 9001 and 27001 accreditations and is a Gold Standard Investors in People organisation.